Resorts World Genting - Highlands Hotel, Genting Highlands

I stayed at the hotel overlooking amazing views above the clouds where there was a shopping center with plenty of stores and a great variety of food. The rooms had a slight smell of smoke but were surprisingly comfortable and spacious, although the price seemed a bit too much for the size. The service from the staff was incredibly helpful and friendly, adding to the overall positive experience.

My stay at the hotel was cozy and pleasant, with a homey feel in the rooms. The staff was willing to help, but there was a slight issue with a residual cigarette smell in the non-smoking room. The convenience of paying for items added to the room was great.

I had a pleasant stay at the hotel. The rooms felt cosy and homey, providing a comfortable size. However, there was a lingering cigarette smell in the supposedly non-smoking room. The service was generally friendly and helpful, although there was a slight mishap with payment chasing for room service. The location was great for exploring nearby attractions, offering convenience and strategic accessibility. The dining experience, while delicious, left something to be desired as a poor substitute for such a quality property. Overall, a decent value for money with notable strong points and some drawbacks to consider.

Arriving at the hotel, I was a bit taken aback as it didn't feel like the rooms had been thoroughly cleaned, and to our surprise, the staff opened the door while we were inside. Despite this, we were willing to pay, but our rooms ended up being on different floors despite booking together.

Staying at the hotel was a mixed experience. Despite the clean rooms, the lack of thorough vacuuming and being placed on different floors dampened the stay. The location is fantastic with great connectivity to Sky Avenue Complex, but the dining options are limited. The young and inexperienced service staff were friendly, yet demanding cash for a sandwich payment was offputting.

The hotel's location is strategic and offers easy access to various places. The rooms, despite being modern and spacious, had a leftover cigarette smell, and the random door opening incident was unsettling. The service was quite helpful and friendly overall, with some minor hiccups in payment processing. The facilities provided by the staff were satisfactory, including room service, dry cleaning, and housekeeping.

I had a mixed experience at this hotel. The rooms were a bit small and felt a bit outdated, but the service was really helpful and the hotel amenities were great. The location was strategic and offered easy access to other places, although the dining experience was a bit distant and not so extraordinary.

My stay at this hotel was a mix of positives and negatives. The room on the first night was kind of fancy, but a bit small. The service was exceptional, especially since they offered to provide a cot when they found out we were traveling with a baby. The location was great, situated above the clouds with nearby shopping options, though the proximity to the old casino could be seen as a drawback. Unfortunately, the dining experience fell short with no breakfast provided, and the facilities lacked some expected amenities.

The hotel had cosy and homey rooms but had some issues with privacy and lingering cigarette smell. The service was friendly overall, with a mix of helpfulness and inexperience. The location was strategic with easy access to the Sky Avenue Complex. The dining was tasty but lacked breakfast options. The facilities were decent with room for improvement.

My stay at the hotel was quite the experience. The rooms were well-furnished and kind of fancy, although it didn't feel like they had been vacuumed thoroughly. The service was top-notch with a mix of helpful gestures and the need for immediate cash payment for some items. The location was strategic, offering stunning views above the clouds and convenient access to entertainment. However, the dining options were limited and lacked breakfast facilities.