Resorts World Genting - Highlands Hotel, Genting Highlands ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

8Th Mile, Genting Highlands, Malaysia

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Genting Highlands500 m

Airports

Sultan Abdul Aziz Shah (SZB) 72.7 km

Kuala Lumpur International (KUL) 110.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Inviting Room

“During my stay, the room was not only spacious but also beautifully furnished. It featured a comfortable king-sized bed that made for a cozy night’s sleep. I particularly loved the large windows that provided a amazing view of the serene mist-covered mountains, making it a magical retreat.” view full review

Luxurious Bathroom Experience

“What stood out for me was the bathroom, which had dual sinks and impressive water pressure in the shower. The toiletries provided were from Etienne Aigner, adding a touch of luxury to my daily routine. I appreciated the spacious layout, which made getting ready feel effortless.” view full review

Really good Dining Experience

“I had dinner at the restaurant located on the 18th floor. The food quality was excellent, and I was pleasantly surprised by how reasonable the prices were. The service was excellent, with a friendly atmosphere that made the dining experience enjoyable. It was the perfect way to unwind after a long day.” view full review

Comfortable Bedding

“The bedding in the room was exceptionally comfortable, featuring thick duvets that kept me warm and cozy throughout the night. The mattress provided just the right amount of support, allowing me to wake up feeling refreshed and ready for the day.” view full review

General

Free Wi-Fi
Parking
Rooms/ Facilities for disabled
Lift

Dining

Restaurant
Bar/ Lounge area

Room features

Air conditioning
In-room safe

Media

Television
Telephone

Location

8Th Mile, Genting Highlands, Malaysia

Map view

8Th Mile, Genting Highlands, Malaysia

City landmarks

Jalan Major Philip Lim

Genting Highlands

830 m

Theme Park

860 m

Stadium

Arena Of Stars

900 m

Genting Arena of Stars

900 m

Casino

Casino De Genting

940 m

Resorts World Genting

780 m

Genting Highlands Resort

Genting Highlands Theme Park

790 m

Theme Park

Ripley's Believe It or Not Odditorium

910 m

Level 1

The VOID

630 m

Level T2A

Snow World

850 m

Awana Genting Highlands Golf Course

610 m

Shopping Area

Genting SkyAvenue

700 m

Genting SkyWorlds Theme Park

770 m

First World Plaza

Skytropolis Indoor Theme Park

990 m

Garden

Talking Garden

470 m

Hindu Temple

660 m

Theme Park

Disco @ Skytropolis Funland

900 m

Museum

SeniKome Peng Heng

680 m

Genting Highland

Chin Swee Temple

3.2 km

Skytropolis

730 m

Genting Highlands

Taman Tema Genting

730 m

Genting Theme Park

740 m

Mosque

Masjid Genting

760 m

Masjid Qariah Genting

770 m

Theme Park

Genting Outdoor Theme Park

790 m

Garden

GohTong Temple

800 m

Genting Highlands

Music Express @ Skytropolis Funland

840 m

Level 4

Alive Museum Genting Highland

880 m

Casino

Genting Club

950 m

Nearby

Golf Course

Awana Genting Golf Clubhouse

520 m

Restaurants

e18hteen

730 m

Level 18

Good Friends Restaurant

600 m

Level 2

Spice Garden

1.0 km

Lot H/G6.00,Highlands Hotel Pahang Darul Makmur

Coffee Terrace

890 m

Lobby Level

Ming Ren Restaurant

610 m

Level 2

Genting Palace Restaurant

630 m

2nd Floor Maxims Genting

Hou Mei Restaurant

610 m

Level 2

Imperial Rama

150 m

Level 2

Hot Pot

610 m

First World Hotel & Plaza

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

7.8/10

Very good

Rooms

6.8

Location

7.0

Service

6.0

Dining

8.4

Christian

United Kingdom, February 2025

7.6/10

My stay at Resorts World Genting was quite enjoyable overall, with a few areas needing improvement. I appreciated the comfortable rooms and responsive staff, though the check-in process was slow and there was a persistent smell of cigarette smoke in the lobby. Despite these drawbacks, my experience was largely positive, and I would recommend the hotel!

Rooms

8.0

I stayed in two interconnecting premier rooms which were spacious and well-equipped, featuring amenities like a welcome fruit plate and Aigner bath products.

Service

8.0

The staff were friendly and addressed my queries promptly, making the experience smoother despite the initial slow check-in.

Location

7.0

Being close to the casino and the theme park is a major plus, though the air quality could be improved.

Dining

8.0

Breakfast was enjoyable, though I wished there were more options on the buffet, like fruit platters.

Facilities

7.0

The hotel has good amenities, but the Wi-Fi was weak during my stay, which was frustrating.

Jade

United Kingdom, January 2025

7.2/10

My stay at the Resorts World Genting - Highlands Hotel was good overall, but there were a few frustrating aspects that dampened the experience. The room was comfortable with a lovely bathroom, yet the lack of effective lighting and soundproofing were noticeable drawbacks. The check-in process was slower than I would have liked, and the room cleanliness left some room for improvement.

Rooms

6.0

The room was pretty basic for a 4-star hotel, but I loved the spacious bathroom with two wash basins. I found the bed comfortable, though the lighting could definitely be improved.

Service

5.0

The check-in process was painfully slow, taking over 30 minutes. Staff were not particularly friendly but did settle my issues promptly once they were aware.

Location

6.0

The location was quite a walk from the Awana Cable Car, around 15 minutes. It was situated in the older part of the complex, which might be confusing at first.

Dining

8.0

Dining was excellent, especially the fish meals. It was a nice highlight of my stay.

Facilities

5.0

Facilities were decent, but I experienced issues with the TV reception and sound proofing. I could hear neighbors clearly, which disrupted my sleep.

Benjamin

United Kingdom, November 2024

7.4/10

My stay at Resorts World Genting was enjoyable, with a clean and spacious room that offered a lovely view of the greenery. However, the check-in process was a bit slow and the service could be more welcoming. Overall, I appreciated the quality of the food and facilities, which contributed positively to my experience.

Rooms

8.0

The room was clean and nice, although basic for a 4-star hotel, with a comfortable bed. I loved the bathroom featuring two wash basins and great water pressure in the shower. Sadly, the lighting could use improvement, especially around the beds.

Service

6.0

The service was responsive, but not the most friendly. I was surprised by the slow check-in process, particularly as it was a weekday. It would have been nice to have a warmer welcome during my stay.

Location

7.0

Situated at the top of Genting Highlands, the hotel’s location is superb, offering easy access to Sky Avenue for activities and retail. However, it was quite a walk from the Awana Cable Car, around 15 minutes, which may not be ideal after a long day.

Dining

9.0

Dining was excellent, with mouth-watering dishes that I thoroughly enjoyed. The quality of the food, especially at the restaurant on the 18th floor, was impressive and reasonably priced.

Facilities

7.0

The facilities in the hotel were generally good, but I noticed some grime in specific areas, which detracted from the overall experience. It's clear that the complex is large and offers various amenities.

Georgia

United Kingdom, November 2024

6.4/10

My stay at Resorts World Genting was quite an experience. The room was clean and nice overall, but I found the soundproofing lacking. The staff was generally friendly and responsive, though not overly welcoming. It was great to be close to the theme park, allowing for easy access to all the fun.

Rooms

6.0

The room was clean and nice on the whole. it had great bathroom amenities, but the soundproofing wasn't ideal as I could hear voices from the next room.

Service

5.0

The staff I encountered were friendly and helpful. they promptly addressed my queries, although I wasn't expecting top-notch service.

Location

7.0

The hotel is conveniently located for walking to the theme park, making it easy to enjoy the most amazing rides and attractions.

Dining

8.0

I enjoyed the dining options, especially the Sicilian pastries. they were excellent and added a nice touch to my experience.

Facilities

6.0

The facilities were satisfactory, with no problems at all. there were plenty of lifts which made getting around easy.

Harper

United Kingdom, October 2024

7.0/10

My stay at Resorts World Genting - Highlands Hotel was a mixed bag. While the location is stunning and the hotel is clean, I faced some frustrating issues with check-in and the soundproofing was disappointing. Overall, it was decent but not up to the standards I'd hoped for.

Rooms

6.0

Soundproofing was terrible, as I could hear voices from the next room clearly.

Service

6.0

The check-in process was painfully slow, and staff didn't seem very attentive.

Location

8.0

The hotel is situated in a beautiful area with a cool climate, perfect for a getaway.

Dining

9.0

Dining options were excellent, particularly the Angus beef, which was a real treat.